IT Projects and Governance Officer

Job Overview

Job Description

Nair Systems is currently looking IT Projects and Governance Officer for our Qatar operations with the following terms & conditions.
TECHNICAL SKILLS & WORK EXPERIENCE:
Knowledge & Experience:
• Bachelor Degree in IT or IT related field
• 8 minimum years’ experience in analysing functional software applications and IT project management, preferably, out of which at least 3 years with insurance applications.
• PMP is a must, ITIL is a plus, and other related certificates
• Strong in IT Governance
• Excellent Business and system analysis skills
• Computer proficiency in programs such as SharePoint and the Microsoft Office Suite
• Familiarity with IT standards such as SSAE SOC2, ISO 27001, PCI, HIPAA/HITECH, NIST, CSA/CCM
• Solid HTML skills; familiarity with programming languages
• Strong communication skills, both verbal and written
• Analytical, critical thinking, and problem-solving skills
• Business strategy aptitude
• Decision-making and leadership skills
• Some Technical: SharePoint, Smart Sheet, PowerApp
• Business knowledge of GI, CTS, ERP
• Testing and QA experience
SKILLS & COMPETENCIES:
• Excellent communication skills
• Multi tasking
• Ability to problem solve high pressure issues
• Good working knowledge of job scheduling and monitoring tools.
• Experience of working with multiple projects/tasks and the ability to prioritize on the fly.
• Experience of supporting multiple teams within a business.
• Good documenting skills (Windows Office/Visio)
KEY ACCOUNTABILITIES:
• Implement software life-cycle methodology
• Develop and maintain information technology plans which outline project status individual tasks, milestones, completion estimates, and resource allocation
• Coordinate the roll-out of beta and production releases
• Inspect projects for quality assurance
• Ensure customer satisfaction through post-project debrief with clients
• Document all estimates, project statuses, and project completion paperwork
• Work with the technical team to brainstorm new test ideas for technical projects
• Working closely with business end users with excellent communications skills and ability to manage meetings
• Manages and hires staff by recruiting, selecting, orienting, and training new employees.
• Maintains the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Completes projects by coordinating resources and timetables with user departments and data centres.
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and backup procedures and information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing annual budgets, and scheduling expenditures.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops.
• Coordinate with HC and HRML for all Governance requirements
• Contributes to team effort by accomplishing related results as needed.
IT Governance:
• Status Reporting tool à to standardize and governance the reporting tool such as Smart Sheet or others
• Create, Manage and control all department templates such as procurement tender processing and SOW, ..
• Improve all IT dep. templates to the professional level
• Escalating process and check points for all IT department tasks and mange delivery dates
• Enhance the contracts and invoices management
• Manage SALs
• Release Management & Version Control:
• Standardize the process of implementation as per the standard industry SDLC
• Manage and control all releases
• Approve the release after checking the compliance with the standard P&P
• Maintain the repository of the RNs and versions
• Maintain the backups and roll back procedures
PMO Office:
• Manage the business requirements gathering, analysis, and solution design phases of any project and CR using the standard industry documents MD50, MD70, Technical specs, solution design, WF,
• Communicate with business and manage all business meeting with the development team
• Prepare and create the project plans and hand it to the development team or vendor for execution
• Manage and Control all projects plans for projects and CRs using MS Projects you have only the change access and others have read access
• Oversee the other phases of all projects to ensure meeting the target dates up to successful implementation
• Regular reporting to head of IT
• To understand and study Insurance business in all modules
• To manage the Motor insurance system as a project manager and an applications owner
Major Projects:
• ECI
• New Web Site
• Investment System
• DR Project, 365, Data privacy and personalization
• SOC and IT Security projects
• Call Centre and CRM
• Other as per the company need
Infrastructure:
• Study the datacentre and provide the EA diagrams
• Identify gaps and enhancements opportunities
• Manage and enhance IT security and data privacy
• Vendors Management regarding infra and HW
Applications:
• To manage the Motor insurance system as a project manager and an applications owner
• To manage CRM and Call centre systems as applications owner
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at