Customer care executive

Job Overview

Job Description

Review platforms are growing in popularity and more consumers are relying on other people's opinions/experiences.
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customer support executive's role is to manage customer interactions and ensure customer satisfaction. They are responsible for a variety of tasks, including:
Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve
Creating policies and procedures: Developing standards for customer service to ensure consistent quality