After Sales Admin

Job Overview

Job Description

Requirements
2 years experience
Degree in Administration, or related field.
Prior working experience in after sales service, experience in an established ERP system is an added advantage.
Proficiency (both spoken and written) in English
A team player and able to complete the task within the timeline
Good organizational skills with strong sense of discipline and responsibility
Customer oriented, result driven and can both work independently and as a member of a team
Salary commensurate with experience

Responsibilities:
To handle after sales service customer enquiry through email or phone call.
To prepare quotations/service proposals for customers in Singapore market.
To process after sales service ordering/invoicing including spare parts, technical services, and other after sales related scope such as warranty claim.
To work closely with technical service team for daily service job coordination.
To handle hardcopy documents filling including scanning reports/delivery notes and other related documents into system.
To work closely with supply chain colleague in managing warehouse inventory, such as incoming/outgoing stock delivery and stocks movement control.
To physically reorganize inventory/stock in warehouse.
Manage and monitor item information in ERP system including price list, customer asset management and etc.
Preparing monthly report for after sales service related topic.
Other related tasks as required.