Technical Support

Job Overview

Job Description

• Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Monitor network performance, troubleshoot issues, and ensure high availability and security.
• Perform network upgrades, patches, and maintenance to enhance system efficiency.
• Work closely with IT teams to support business operations and resolve technical issues.
• Implement network security measures to protect against cyber threats and vulnerabilities.
• Maintain documentation of network configurations, diagrams, and policies.
• Provide support for network-related incidents and escalate complex issues as needed.
• Collaborate with vendors and service providers to ensure optimal network performance.
• Stay updated with the latest networking technologies and best practices.

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