Job Description
Responsibilities:
Accurately input customer orders into the system, ensuring all details are correctly
recorded
Coordinate with the warehouse and production teams to facilitate timely orderprocessing and fulfillment
Arrange and oversee customer deliveries, ensuring smooth and punctual logistics operations(COA)follow-upeffective resolutioninformation remains accurate and current
Liaise with the lab department regarding customer requests for Certificates of Analysis
Process and document goods returns upon receipt from customers, ensuring proper
Handle customer inquiries, feedback, and complaints professionally, working towards
Maintain organized filing and documentation for easy retrieval when needed
Update and manage the customer price book in the system, ensuring pricing
Assist with stock-taking activities and inventory reconciliation as needed
Generate reports and track order statuses as required
Perform any other ad-hoc tasks assigned by management
Requirements:
Bachelor’s Degree in Administration/Marketing/Business Study or equivalent.
At least 5 year(s) of working experience in manufacturing industry is required for this position.
Required language(s): English, Mandarin & Bahasa Malaysia
Proficient in IT skills (Microsoft Excel, Word and PowerPoint). Exposure to accounting system (Autocount) is an advantage.
Salary range: RM4500 and above
Working hours: Monday - Friday (8:00am - 5:45pm)F
Good communication skills both orally and in writing
OR Malaysian only
If interested, please share your latest CV to
Shortlisted applicants will be contacted