Efficient, timely & accurate performance of operations and monitoring of standard & special requests by providing high quality services to our internal and external customers.
YOUR TASKS AND RESPONSIBILITIES:
• Ensure invoices/activities assigned are processed within agreed SLA / TAT
• To meet set targets on volume and accuracy consistently
• To closely work with internal teams in resolving the issues / errors identified
• To support SPA/ SME in clearing the queries on time
• To identify inconsistencies / issues in the process and work with SME in resolving the same
• Good to have knowledge on financial modules of SAP
• Ensure process training completion within training period