Engineering Solutions Analyst

Job Overview

Job Description

We are looking for an Engineering Solutions Analyst to join our dynamic team! This role is essential in providing expert technical support across all stages of the customer journey presales, project execution, and post-sale service. If you’re passionate about renewable energy and enjoy delivering innovative solutions while collaborating across departments, we’d love to hear
from you!

Key responsibilities:
• Provide technical consultations to potential customers, addressing their needs and
offering tailored energy storage solutions.
• Support the design and customization of standard and non-standard system configurations
during the pre-sales process.
• Develop technical documentation, including Single Line Diagrams (SLDs), AC/DC
connection sheets, and other design materials for manufacturing and project planning.

Commissioning and Installation
• Assist and lead on-site commissioning and installation efforts to ensure projects are
completed successfully and meet company standards.
• Provide on-site technical support to ensure seamless integration of energy storage
systems.

Cross-Department Collaboration
• Partner with sales, marketing, and project management teams to develop technical selling
tools, training programs, and project management resources.
• Conduct product and technical training for internal teams and customers, enhancing their
knowledge and confidence in our solutions.
• Participate in design reviews, support project execution, and drive process improvements
for enhanced customer experience and operational efficiency

Post-Sales Support
• Manage warranty processes and provide troubleshooting expertise to ensure prompt
resolution of post-sale issues.
• Develop and implement maintenance and repair protocols to uphold system reliability
and minimize downtime.
• Assist the customer support team in delivering advanced training and technical support to
ensure customers can operate and maintain TROES products effectively

Qualifications
• Bachelor’s degree in Electrical Engineering or a related field.
• Experience in technical support, ideally in the energy storage or renewable energy
industry.
• Proficiency in creating technical drawings (experience with AutoCAD, SolidWorks, or
similar tools is a plus).
• Strong problem-solving skills with experience leading on-site commissioning and
installation teams.
• Excellent communication and collaboration skills to work effectively with cross functional teams and customers.
• Data analysis skills to support post-sale operations and product enhancements.

Why Join TROES?
• Work alongside a team of industry-leading engineers and renewable energy experts.
• Be part of impactful projects that are shaping the future of sustainable energy.
• Enjoy clear career growth opportunities with the ability to influence innovative projects
and solutions.
If you’re ready to make a difference in the renewable energy industry and contribute to the
success of game-changing projects, apply today to join TROES Corp.!

Contact: Ralph Labong, General Administrative Manager,