Customer Service Medical Assistant

Job Overview

Job Description

Job Summary:
We are seeking a dedicated Customer Service Medical Assistant to join our team in providing exceptional patient care in a fast-paced medical office setting. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to multitask effectively.

Responsibilities:
Assist healthcare providers with patient examinations and procedures
Obtain and record patient medical histories and vital signs
Provide outstanding customer service to patients by answering questions and addressing concerns
Schedule appointments and follow-up visits
Manage patient records and ensure accuracy and confidentiality
Perform administrative tasks such as billing, coding, and insurance verification

Qualifications:
High school diploma or equivalent
Completion of a medical assistant program
Certification as a Medical Assistant (CMA) preferred
Prior experience in a medical office or customer service role
Strong communication and interpersonal skills
Ability to work well in a team environment