Customer Care Executive

Job Overview

Location
Inspire Global Solutions, Agrahara Circle, Agrahara, Fort Mohalla, Mysuru, Karnataka, India
Job Type
Full Time
Salary
₹10,000 - ₹20,000 Per Month
Negotiable
Date Posted
4 months ago

Job Description

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Call: 99003 27273

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