Voice and Non Voice Process

Job Overview

Location
Inspire Global Solutions, Agrahara Circle, Agrahara, Fort Mohalla, Mysuru, Karnataka, India
Job Type
Full Time
Salary
₹15,000 - ₹30,000 Per Month
Negotiable
Date Posted
4 months ago

Job Description

Voice Process

  • Answering customer enquiries over the phone
  • Handling customer complaints and resolving issues and conflicts
  • Providing customer support and guidance
  • Promoting the company’s products and services
  • Engaging customers in positive conversations
  • Upselling other products to customers.

Non Voice Process

  • Analyzing customer data: Analyzing customer data to gain insights into their needs.
  • Performing data entry tasks: Entering customer information into a database in an accurate and timely manner.
  • Processing customer requests: Processing customer requests by researching and following up.
  • Executing customer queries: Executing customer queries while ensuring the highest level of customer satisfaction.
  • Maintaining customer relationships: Developing and maintaining customer relationships to ensure long-term loyalty.

Call : 99003 27273

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