Customer Service Rep

Job Overview

Location
Smyrna
Job Type
Full Time
Date Posted
3 months ago

Job Description

Customer Service Rep needs 5+ years’ experience
Customer Service Rep requires:
Excellent communication skills
Verbal and written ability required
Ability to interact with all levels of customer organization
Strong Customer focus: demonstrated ability to develop and maintain positive customer relationships
Excellent organizational skills required
Must be able to multitask and assure extended tasks are followed up and completed
Self-directed and motivated
Experience with Microsoft Office products (Excel, Word,)
Experience working with web-based technology
SAP experience

Customer Service Rep duties:
Resolve customer complaints; consult with production, shipping, warehouse or common carrier personnel to trace missing or delayed shipments
Analyzes and evaluates problems with communication and/or processes related to scheduling production orders through the plant and recommends solutions
Provide customer resolution for complex installations restoring customer application and confidence in the product
Assure all details are identified and communicated. Example: parts, carts, services, shipping requirements, delivery expectations, etc
Assure all documentation and paperwork processed and forwarded to appropriate departments to initiate processing
Ability to handle and process customer complaints and concerns in a professional manner

Similar Jobs

Data Modeler

Global Channel Management, Inc

Full Time

QC Lab Technician

Global Channel Management, Inc

Full Time

Member Service Advisor

YMCA of the north

Full Time

"Inspire Global Solutions"


We leading job portal and classifieds ads platforms that brings millions of job seekers and employers also buyers & sellers together in India.

Connect with us


Our business

Job Search India-Jobs-Recruitment-Employment-Job Vacancies

Job Portal
Find Job, Hire Candidate

Free Classified Ads
in India

Get on the go with us

Get New Job updated on your App image

Copyright © 2022 Inspire Global Solutions. All Rights Reserved.
 
image