(Remote) Call Center Customer Service Representative $41

Job Overview

Job Description

Overview (Text Only):
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 310 guests and cruise around the world.

Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
Our Vision: Enriching people’s perspective through inspired travel
Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible

The Customer Service Representative is a REMOTE position responsible for servicing Windstar Cruises and products within our call center/contact center environment. This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and other sources as assigned. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness. Customer Service Representatives provide appropriate service and sales backup support to achieve goals and represent Windstar cruises as 180 degree from Ordinary.

This is a remote work environment with a base $15.83 hourly wage plus incentive, work within the comfort of your own home!
See what our team members have to say about this great opportunity!
• "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"
• "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
• "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
Full and part-time positions available to work remotely as long as you live in one of these states:
AZ, CA, CO, FL, IN, LA, NV, OH, NJ, TX, and WA.