CSR Customer Service Rep- PT/FT +Weekly Pay-G-F Remote

Job Overview

Location
Boston
Job Type
Full Time
Date Posted
3 months ago

Job Description

We are looking for experienced and qualified customer service representatives (Remote) with over 1 years of experience. Ability to exhibit empathy for our customers who need emergency assistance. Being dedicated to delivering excellent customer service while working in a team environment. Primarily phone work in a call center atmosphere.
Responsibilities:
-Handle customer inquiries and complaints
-Provide information about the products and services
-Troubleshoot and resolve product issues and concerns
-Document and update customer records based on interactions
-Develop and maintain a knowledge base of the evolving products and services
Qualifications:
-Previous experience in customer service, sales, or other related fields

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