• It involves work in computer & internet like email handling, chat support, messages etc.
• Good Communication skills in written as well as oral.
• Good typing skills(just for non-voice process).
• Ready to work in night shifts.
• Minimum qualification in graduation, under graduation is also ok for call centres or small MNC.
• They usually maintain the essentials such as operating systems, business applications, security tools, web-servers, email, PCs, local and wide area networking both hardware and software and mid-range server hardware.
• System admins are usually charged with installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems.