• Good Communication skills in written as well as oral.
• Good typing skills(just for non-voice process).
• Ready to work in night shifts.
• Minimum qualification in graduation, under graduation is also ok for call centres or small MNC.
• Interpersonal skills, Fluent English(for voice process)
• Inbound Voice process / Outbound Voice Process
• Check your typing capabilities, attention to details, accuracy, efficiency, ability to meet with deadlines.
• The patience and ability to engage customers in conversation.
• Good sales ability.