Customer care executive

Job Overview

Job Description

Customer care executives, also known as customer service representatives (CSRs), are responsible for a variety of tasks, including:
Resolving customer complaints: Customer care executives are the first point of contact for customers and are responsible for addressing their concerns and solving their problems.
Communicating with customers: Customer care executives communicate with customers via phone, email, social media, and in person. They use professional communication practices to ensure interactions are effective and leave a good impression.