Customer Care Executive

Job Overview

Location
Inspire Global Solutions, Chocolate Factory Road, opp. swaraj hypermarket, Tavarekere, Cashier Layout, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka, India
Job Type
Full Time
Salary
₹10,000 - ₹30,000 Per Month
Negotiable
Date Posted
4 months ago

Job Description

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Call: 99003 27273

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