Voice and Non Voice Process

Job Overview

Inspire Global Solutions, Chocolate Factory Road, opp. swaraj hypermarket, Tavarekere, Cashier Layout, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka, India
Job Type
Full Time
₹18,000 - ₹40,000 Per Month
Date Posted
4 months ago

Job Description


Voice Process

  • Answering customer enquiries over the phone
  • Handling customer complaints and resolving issues and conflicts
  • Providing customer support and guidance
  • Promoting the company’s products and services
  • Engaging customers in positive conversations
  • Upselling other products to customers.

Non Voice Process

  • Analyzing customer data: Analyzing customer data to gain insights into their needs.
  • Performing data entry tasks: Entering customer information into a database in an accurate and timely manner.
  • Processing customer requests: Processing customer requests by researching and following up.
  • Executing customer queries: Executing customer queries while ensuring the highest level of customer satisfaction.
  • Maintaining customer relationships: Developing and maintaining customer relationships to ensure long-term loyalty.

Call : 99003 27273

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