Full Job Description
RESPONSIBILITIES

To address outstanding or assigned AR through analysis and phone calls by using available resources.
Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
To utilize the P & P’s (policies and procedures) established for the process and also stay updated with changes done with the P & Ps.
To improve the performance based on the feedback provided by the reporting manager / quality audit team.
ACADEMIC AND PROFESSIONAL BACKGROUND

HSC / Diploma / Any degree except B.E, B.Tech, MBA, MCA and life science graduates.
COMPETENCIES, SKILLS AND OTHER REQUISITES

Good verbal and written communication skills,
Sound analytical skills,
Logical thinking,
COMPENSATION AND BENEFITS

Competitive remuneration + monthly performance based incentives + health insurance + PF & Gratuity + Two Way Cab Facility.
ASSESSMENT / INTERVIEW PROCESS

Online Assessment - Grammar & Aptitude
Language Assessment - Versant
Panel Interview
Personal Interview