Team Leader ( BPO) Jobs in Mysore

Inspire Global Solutions
  • Post Date: May 8, 2020
  • Apply Before: December 31, 2021
  • Applications 0
  • Views 1176
Job Overview

Managing a Team of Agents / Quality Evaluators basis role aligned to Process
Should have time and people management skills
Keeping Track on Process Trends
Identify bottom Quartile and steps to improve them
Analyze and Report Trends in Agents/Process performance
Implement corrective action plans as and when required
Conducting and facilitating Calibration activity external and internal
Conducting and facilitating Dip check activity external and internal
Preparing and publishing weekly and monthly report
To do TNI when required
Coaching and Conducting Briefings/ Quality Sessions/ Trainings as necessary

Excellent written and verbal communication skills in English.

Preferred for immediate Joiners 

Contact : 9900327273

Share the resume to [email protected]


Job Detail
  • Offerd Salary₹10,000- ₹15,000
  • Experience1 Year
  • GenderBoth
  • QualificationAny Degree
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