Responsibilities and Duties :
Greet and welcome customers.
Open repair order, refer vehicle history.
Provide cost and time estimate, verify for campaigns.
Keep customer informed about progress of work or change in schedule if any Coordination with floor & quality controller.
Invoice explanation, parts replaced explanation. Help customer to make payments for services. Clean car check verification.
Help in vehicle pick up when customer comes to take delivery
Required Experience, Skills and Qualifications Automobile passionate Customer centric. Good listener, good in probing. Capture customer verbatim on job card. Good communication skill, read , write & speak English and local language. Knowledge of automobiles, computer literate and usage proficiency. Proactive, friendly with data, can drive 4 wheeler Benefits
Minimum 2 years of customer facing
work experience preferably from automobile industry.
Shop floor experience as Quality Controller or CRM.
Contact : 9900327273
Share the resume to [email protected]
Offerd Salary₹15,000 - ₹20,000
QualificationDiploma, B.Voc Automobile