A Quality Analyst is responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer’s experience when interaction.
A Quality Analyst may listen to calls in 3 ways; live, recorded, and side by side while communicating feedback to encourage and discourage certain practices. “Quality analysts” basically work on a continuous process of evaluating and identifying key behaviors that drive sales and improve customer experience. Contact
Salary Take Home: Rs.15000/-to Rs. 28000/- per month.
Job Location: Bengaluru
Languages: Excellent English, Hindi(Mandatory)
Job Role: Quality Analyst
Experience :6 Months– 2 years of experience in relevant filed
Work Timings: Rotational Shifts (Rotational week offs).
Age :18 Years to 34 Years
Documents required for Interview: Latest Resume
Qualification Required: Any stream Degree or 10 + 2 (PUC) canapply. Having relevant experience is an added advantage.
Offerd Salary₹15,000 - ₹20,000