Quality Analyst – BPO Sector jobs in Bangalore

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  • Post Date: March 19, 2020
  • Applications 0
  • Views 988
Job Overview

Quality Analyst – BPO Sector

A Quality Analyst is responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer’s experience when interaction.

A Quality Analyst may listen to calls in 3 ways; live, recorded, and side by side while communicating feedback to encourage and discourage certain practices. “Quality analysts” basically work on a continuous process of evaluating and identifying key behaviors that drive sales and improve customer experience. Contact 

Salary Take Home: Rs.15000/-to  Rs. 28000/- per month.

Job Location: Bengaluru

Languages: Excellent English, Hindi(Mandatory)

Job Role:  Quality Analyst

Experience :6 Months– 2 years of experience in relevant filed

Work Timings: Rotational Shifts (Rotational week offs).

Age :18 Years to 34 Years

Documents required for Interview: Latest Resume

Qualification Required: Any stream Degree or 10 + 2 (PUC) canapply. Having relevant experience is an added advantage.

Job Detail
  • Offerd Salary₹15,000 - ₹20,000
  • Experience1 Year
  • GenderBoth
  • QualificationPUC
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