customer support

SRM consulting services
Job Overview

customer support

Process

(Email & Chat Support Process)

No. of Requirements

20

Gender

Male / Female

About Process

Customer Service related queries like payments, returns, billing

Title

CSR

Location

Chennai (Pallikaranai)

Requirement

Good Written Communication (8/10) with no Grammatical Mistakes

Decent Communication Skills (6/10)

 

Basic Computer Knowledge required

Education

HSC Fresher / Graduate Fresher

No BE/CA/MBA/Doctors/B.Sc IT

0 to 2 Years of experience in Email and chat support

Shift timings

9 hours between 7:00am to 11:00pm, Should be flexible to work 6 Days a week

Salary Range

Fresher : 12,500 (Net)

6 Months to 2 Years : 14,500 (Net)

Weekly Off

1 Rotational off

Age

Between 18 to 30 years

USP

Salary, Brand, Customer Service

Rounds of Interview

HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)

Operations (Check stability & discuss salary)

Versant

Client Round (Check attitude, test capabilities by giving business situation, etc.)

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip

Job Detail
  • Offerd Salary₹10,000- ₹15,000
  • ExperienceFresher
  • GenderBoth
  • QualificationSSLC, PUC, Any Degree
Shortlist Never pay anyone for job application test or interview.