Call Center Job For Freshers

Application deadline date has been passed for this Job.
Bharat Services
  • Post Date: January 23, 2021
  • Applications 0
  • Views 43
Job Overview
Call & Whatsapp HR Shubham Sir – (9352743030)

  • A strong service delivery, customer and teamwork focus
  • Exceptional interpersonal and communication skills
  • Experience with contact centre technologies; IVR, Dialler, Workforce Management, omnichannel/multichannel
  • Experience with Genesys Software Solutions (or similar)
  • Basic knowledge of network/infrastructure security including VPN, Firewall, network monitoring and wireless security
  • Knowledge of national and international regulatory compliances and frameworks
  • SQL experience
  • Experience with Business Intelligence Reporting Tools (Tableau or similar)
  • Software packaging and deployment
  • Ability to train Contact Centre agents on telephony technologies
  • Proficiency in gathering and analysing user requirements and guiding users towards an appropriate solution
  • Advanced problem-solving skills

 

Call & Whatsapp HR Shubham Sir – (9352743030)
Job Detail
  • Offerd Salary₹20,000 - ₹30,000
  • ExperienceFresher
  • GenderBoth
  • QualificationBA, MA
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