Remote Data Circuit Tech

Job Overview

Location
Marlborough
Job Type
Full Time
Date Posted
7 days ago

Job Description

Data Circuit Tech needs 3-5 years of experience
Data Circuit Tech requires:
Previous experience in Network Infrastructure and Operations preferred, but not required
Open to remote and local talent
Excellent written and verbal communications skills required
Basic to intermediate Excel skills
Understand Heatmap of planned location opening
Ability to manage trackers

Data Circuit Tech duties:
Prioritize workload based on openings
Communicate and schedule installs with local carrier
Investigate alternatives in areas where options for service are limited
Create Add and Disconnect tickets for data circuits and phone lines for North America and EMEA physical locations (Stores, Distribution Centers, Home-Buying-Retail Offices, Annexes, etc.)
Add and disconnect data circuit and voice lines in global physical locations

Runbooks and decision tree documentation provided to support training

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