Customer support Executive

Job Overview

Location
Bengaluru/Bangalore Karnataka
Job Type
Full Time
Salary
₹12,000 - ₹18,000 Per Month
Negotiable
Date Posted
6 months ago

Job Description

Key Skills Good Communication Skill, Convincing Skill, Team Player, Fluent English, Kannada, Hindi, Telugu, Tamil , Pro Active
Required Experience and Qualifications:
Experience: 0 to 3 yrs.
Languages Required: English is Mandatory, other than that regional languages like Kannada,Hindi,Tamil,Telugu.
Qualification: Graduate/Post Graduate[ with or without Backlogs]
Benefits: Attractive Incentive!!!!
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This is a job for smart people who can:
- make cold calls to customer
- handle both outbound/inbound calls
- can be on phone for a long time and familiar using dialer systems
- update systems
- must have decent typing speed (at least 20 WPM)
Where you have to call customers and explain about the product or service of the client and
convert them to Qualified leads with your marketing skills.
Responsibilities and Duties
• Outbound calling
• Maintain Records of the Leads
• Follow up customers in a professional manner with an objective to convert them
Graduates with good communication in english and any regional language.
Job Types: Full-time, Walk-In
Salary: ₹10,000.00 - ₹16,000.00 per month



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Job Description
Job Summary:
Identify and assess customer’s needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts.
Roles and Responsibilities:
• Outbound calling
• Maintain Records of the Leads
• Find what are the flaws and create a better pitching strategy
• Follow up customers in a professional manner with an objective to convert the Lead.
• Day Shift opportunity exclusively for Fresher's & domestic experience.

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